Out of Hours
NHS 111 Wales
NHS 111 Wales is a health advice and information service available 24 hours a day, every day.
For patient safety, all calls are recorded. Calls from landlines and mobiles cost 2p per minute, this will be in addition to the telephone providers access charge.
You can call 111 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments, and local health services.
Wales Eye Care Service
Eye Health Examination Wales - including urgent eye care, please click the link below
Minor Injury Units
For any injury that might need stitching/glue or involves a broken bone, you should attend the local minor injuries unit
Find your Local Minor Injury Unit.
Out of Hours & Urgent Problems
In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness, or severe bleeding dial 999.
Also, in the event of poisoning or overdose then attend the local A&E department
Dental Issues
If tooth or gum pain develops, contact your own dentist as they can provide emergency treatment.
If you do not see a dentist on a regular basis or you develop a problem outside of normal working hours, ring 111 where you will be triaged over the phone by a dental nurse who will advise you on the best course of treatment and if necessary they will help you make an appointment with your nearest emergency dentist.
If you receive urgent dental treatment the charge will be £14.30 unless you are exempt from paying NHS charges. If you do not have to pay for treatment, you will be asked to provide evidence of this when you attend the appointment.
Toothache on its own (for example, toothache with no other accompanying symptoms or signs) is not a dental emergency. Patients with toothache should not attend an Emergency Department. The following are classed as emergency:
- Bleeding from recent surgical site that will not stop, for example after tooth extraction
- Increased swelling that is causing difficulty with breathing and/or swallowing
- Damage to teeth or jaws as a result of an accident
Gwent Dental Helpline
01633 744387 Monday to Friday 9.00am until 4.00pm
Patients who have dental pain but are not registered with a dentist will be able to obtain a dental appointment via the Helpline. Also the Helpline will advise patients on those dental practices taking on NHS patients in the Gwent area.
If you need emergency care for dental pain outside of these times, please call the above telephone number for advice.